Consistent
Marketing
Talk Through Your Next Step

The Consistent Growth Audit

See where customers are slipping away.

Get a free seven-point review of how your business gets found, builds trust, captures enquiries and follows them up. We'll identify the clearest gap and show you the first practical fix.

7 customer-journey checksPrivate Growth Score3 practical actionsNo login
Download the printable worksheet

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Your seven checks

Choose what happens now, not what is planned.

0 of 7 answered

1.Visibility: Can the right customer find your business when they search for the service you provide?

If your service and location are unclear, a suitable customer may never reach your website or profile.

2.Trust: Do your Google profile, reviews and business details look current and cared for?

Outdated details, thin profile copy or unanswered reviews can weaken confidence before a customer contacts you.

3.Website clarity: Can a new visitor understand what you do, who you help and why they should trust you within ten seconds?

A vague first screen makes it harder for the right visitor to decide whether the business fits their need.

4.Enquiry path: Is there one obvious way to enquire on every important page, including on a phone?

Competing buttons, broken forms or hard-to-find contact details add friction at the moment a customer is ready.

5.Response: Does every suitable enquiry receive a useful first response within a clear business timeframe?

A delayed or vague first response can lose momentum while the customer is still comparing options.

6.Follow-up: Is there a defined, respectful follow-up when a suitable lead goes quiet?

Without a next step, legitimate opportunities can disappear simply because nobody follows up.

7.Conversion and retention: Can you see which enquiries become booked work and what happens after delivery?

Without simple stage and outcome tracking, good opportunities can stall and completed work can end without feedback or a clear next step.

Answer all seven checks to calculate your Growth Score.

Your answers stay in this browser tab. They are not submitted or stored by Consistent Marketing.

Yes, clearly

The step is working consistently now.

Partly / unsure

The step is inconsistent or not measured.

No

The step is missing or regularly breaks.

The Growth Score is a self-assessment aid, not a performance audit or a guarantee. It cannot prove how many enquiries, rankings, leads, sales or revenue were lost. Use real customer and commercial evidence before making a material decision.